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» Industry Problem
Something most agencies
don’t want you to know is that a significant percentage
of early-stage collection claims pay immediately after being
contacted by a collection campaign. This immediate payment
is usually the result of agency involvement getting the attention
of a concerned decision-maker higher up the chain of command.
Unfortunately, most agencies apply the same contingent rate
to your account whether it pays on day 1, or day 101.
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The Diversified Difference
For account less then 120 days past due, Diversified offers
its clients the option of using our Amnesty Demand Service
to ensure that accounts only roll over into full-blown
collections when appropriate. By creating an initial “amnesty”
period for your early-stage accounts, Diversified Recovery
provides you with the ability to resolve many of your accounts
without subjecting them to full-blown collection pressure…
at contingent rates as low as 5%!
» Challenge
One: Your company recently landed a new client that
represents a substantial amount of business to you. However,
early into the relationship you find their payment patterns
falling substantially out of terms. How do you address this
without the risk of jeopardizing this new relationship?
» Challenge Two: A long-standing, valued
customer demonstrates a substantial shift in their historical
payment patterns, allowing large balances to accumulate and
advance across your aging. What do you do?
»The Diversified Difference: The Soft-Audit
collection approach was designed to give creditors a cost-effective
way to address those “sensitive” delinquent accounts
while remaining committed to the continuation of the relationship
between creditor and customer. The approach for each audit
is customized to address your individual circumstances and
conducted by a staff specially trained to ensure that your
customers are dealt with in a professional and courteous manner.
Our comprehensive Investigative Recovery Program
was designed to resolve late stage commercial delinquency
without resorting to lengthy litigation. Whether your debtor
is refusing to pay, or claims they are unable to pay, our
B2B approach will uncover their true objection to payment…and
then apply the appropriate remedy. This program combines contact-intensive
work standards with in-depth investigative tools such as:
» Jurisdictional asset & liability
profiling creates a true picture of your debtor’s
liabilities and identifies attachable assets.
» Government entity contact provides
information about real property, pending litigation, existing
judgments, business organization, and more.
» Field investigators provides
the ability to make face-to-face contact with your debtor
when necessary.
» Local Attorney Contact “Brings
the battle home” to your debtor by eliminating any feeling
of geographical separation.
» Internet Tools...provides further
information gathering ability via subscription-based search
services and credit reporting.
» Vendor & Bank Inquiries
help us determine the extent of financial difficulties based
on who’s being paid and who isn’t.
Most
creditors eventually find themselves faced with the prospect
of filing a lawsuit to collect from one of their delinquent
customers. Unfortunately, because of the commonly held misconception
that attorneys are equally capable as it relates to collections,
they usually refer the matter to the same attorney that handles
their other business matters. The fact is that attorneys generally
choose a specialty area of practice in the same manner that
doctors do. Collection is a legal specialty, and while any
attorney can represent you in court, collecting your judgment
is where the real expertise comes in. Attorneys who dedicate
their practice to collection litigation will consistently
deliver a higher level of recovery than those who do not because
of their familiarity with the process.
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We handle every aspect of attorney selection, suit preparation,
and the filing process
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We interface with our attorney partner throughout the entire
process and keep your file notes updated
so you remain "in the loop" via your online
account access
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We conduct exhaustive searches to identify assets that can
be seized or sold to satisfy our judgment
Diversified Recovery Systems works hard to make this process
as convenient as possible and provides its services on
a completely contingent basis and we pay the attorney from
our portion!
While
many agencies claim to have international capabilities, the
truth is that the ability to collect worldwide requires an
expanded assortment of specialized tools. Diversified has
made every effort to ensure that its international collection
agents are fully equipped to meet the challenges presented
by global recovery.
» Library of Worldwide Government
Directories
» Reporting relationships with
Commerce and Foreign Trade Divisions of
the US Government
» The ability to register complaints
with US and Foreign Embassies
» Foreign language translation
software to allow native-language correspondence
» Flexible work hours ensure debtor
contact regardless of time zone
» 24/7 access to language line interpreters
in over 100 languages
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