collection agency terminology
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What makes Diversified Recovery different from other agencies?
There are many things about Diversified that stand out from other agencies. Most notably is the fact our collection programs were designed around one simple fact...as accounts continue to age past terms, they become statistically less collectable. To counteract this, the collection programs designed to address more seriously delinquent accounts have been augmented with more comprehensive treatment processes than those programs designed to be used earlier in the revenue cycle.

Why should I use Diversified Recovery as my collection agency?
There are two very simple reason why Diversified should be your agency of choice. Outstanding Results...While most collection agencies subject every account to the same treatment process regardless of age or reason for non-payment. Diversified Recovery Systems chose to build a suite of stand-alone collection programs. This ensures that as your accounts become statistically less collectible due to age, that the treatment process becomes more comprehensive and exhaustive in its nature. This philosophy ensures that our clients can expect collection liquidation rates that consistently outperform industry averages. Outstanding Service...We truly appreciate the patronage of all of our clients and believe that the level of customer service you receive should not be predicated on the volume of business you assign to us. This is why every client is offered the same comprehensive assortment of client benefits such as weekly remittances on collected funds, online access to collection files, and much more! Ask a Diversified representative for more information on these benefits.

What rates do you charge for collections?
We are different from most other agencies in the fact that it has a number of stand-alone collection programs to choose from. Each of these programs contain different collection tools and strategies specifically designed to resolve delinquent accounts with respect to the age and individual circumstances leading to their delinquency. For this reason, each program carries its own corresponding fee schedule based on the components it contains

Are there any fees if you don't collect?
Diversified accepts all collection claims on a case-by-case, strictly contingent basis. If we don't recover your money, you owe us nothing.

Do I need to sign a contract to hire Diversified?
Since the very nature of contingent collections requires us to perform in order to be compensated. Diversified does not require contracts from its clients. All claims are accepted on a case-by-case contingency basis.
 
Do I have to commit to a certain placement volume to use Diversified?
Absolutely not. Our services are available to companies of all sizes regardless of their ongoing need for collection assistance. Additionally, ALL of our customers are offered our full menu of client benefits such as weekly remittances and online account access...not just a chosen few.

 
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